TCM Wheels offer the following Limited Lifetime Warranty.

- Lifetime Structural Warranty (Limited Condition)

- 1-year surface warranty 

- Warranties are nontransferable. Only for the original owner with proof of purchase via authorized dealer or retailer

- At TCM Wheels, our commitment extends to a limited warranty that encompasses the discretion of TCM Wheels for product repair or replacement. Please note that we do not offer reimbursements for labor, shipping, or loss expenses. To initiate a claim, ensure you provide proof of purchase. For any assistance, feel free to contact your authorized TCOFF reseller or email us at info@tcmwheels.com

- Warranty Limitation 

  • The wheels have been modified (structurally or cosmetically)
  • Wear and tear coverage from abuse.
  • Misuse of the wheels or application of the wheels.
  • Any type of accidents
  • Installed with spacers or adapters
  • Using incorrect tires, (i,e 305 on 10J, or 215 on 10J)
  • Overload usage (exceeding loading specs, i,e. using wheels on heavy-duty trucks) 
  • Purchased used wheel 
  • Wheels are damaged by handling shipping or any type of logistics.

*TCM Wheels retains the ultimate discretion for the interpretation by case

Returns & Exchange & Cancellation

Returns:

TCM Spec Stock Wheels and Accessories

If it's TCM Spec Pre-made Wheels purchased from our offical website or authorized partner or dealer, we accept returns if the purchaser agrees:

  • Restocking Fee: All returns are subject to a 20% restocking fee, which covers order processing, shipping costs, and restocking. Please inquire for details.
  • Return Approval Required: Items must be approved before being returned. Contact us to obtain a Return Authorization Number (RAN#) and provide a reason for your return. All return inquiries must be made within 15 days of receiving your order.
  • Return Deadline: Approved returns must be sent back within 30 days of receiving your RAN#.
  • Condition Requirement: Returned items must be in brand-new condition to be eligible for a refund.
  • Non-Refundable Fees: Shipping, handling, and transaction fees are non-refundable.
  • Refund Process: Once we receive and inspect the returned items, a refund will be issued if the condition is approved. Approved refunds are processed within 2-3 days.

TCM Bespoke Wheels

Please note, All the custom design or bespoke service wheels are not returnable once the design is finalized and in process of manufacture.


Exchange

  • Please contact us if inquiring about an exchange.
  • Exchanges are subject to second shipping charges unless there was a mistake made on the order. If a mistake was made by TCM Wheels, we will provide a return shipping label for you to use to make the exchange as seamless as possible.
  • Bespoke wheels are not subject to any exchange if purchaser made mistake on the specification or finish selection.

Order Cancellations

Fast Processing: TCM Wheels processes and ships instock orders within 24 hours of receiving them.

Order Cancellations: Orders can be canceled before they are shipped. To request a cancellation, please email info@tcmwheels.com. Once confirmed, a full refund will be issued.

Bespoke Wheels: Custom orders can only be canceled before manufacturing begins. Once the design is finalized, the order cannot be canceled.